Since 2026, the Anah has unified its aid request portals under a single address: france-renov.gouv.fr. This consolidation has changed the way to create an account, log in, and track the progress of a MaPrimeRénov’ file. For individuals who had an account on monprojet.anah.gouv.fr or on maprimerenov.gouv.fr, the transition has not been seamless: periods of closure of the counter, technical migration, change in authentication method.
Here’s what you need to know to access your space and understand the status of your request.
FranceConnect+: the entry lock for the new France Rénov portal
The unified portal france-renov.gouv.fr now requires FranceConnect+ for any login. This protocol demands a certified digital identity, at a higher level than what classic FranceConnect offers.
For applicants who do not have access to FranceConnect+, the Anah has implemented an alternative security procedure by mail.
The direct consequence: it is impossible to log in to your Anah account with just a simple email and password combination, as was allowed by the old portal monprojet.anah.gouv.fr. Landlord owners, occupants, and property managers all go through the same entry point.
- Go to france-renov.gouv.fr, click on “Log in” and select FranceConnect+, then authorize the sharing of identity data.
- Mandataires and Rénov’ support staff have a separate access, with professional identifiers specific to their status.
Counter closures and migration: the dates that blocked files in 2026
Two major interruptions marked the year 2026. The submission of new requests was closed from January 1 to February 22, 2026, pending the promulgation of the annual budget. For 53 days, no new files could be registered.
The second interruption occurred in the middle of summer: the platform was closed from August 3 to August 17, 2026 for the technical migration to france-renov.gouv.fr. Neither account creation nor file submission was possible during this window.
The Anah inherited about 83,000 files dating from 2025, to be processed alongside new requests. Field reports vary on this point: some applicants report extended delays of several months, while others report normal processing after the February reopening.
What to do if the account remains blocked after migration
Public reports indicate frozen files after the switch to the new portal. The France Rénov support, reachable via france-renov.gouv.fr/contact, handles these situations, but response times vary by period.
If your space displays an error message or a blocked file, first try logging in via FranceConnect+. If that fails, the France Rénov number (0 808 800 700) can provide a diagnosis. The available data does not allow for a conclusion on an average resolution time for these technical blocks.
Track the progress of your MaPrimeRénov grant in the France Rénov space
The personal space displays the submitted files along with their status. Several states follow one another: file submitted, file under review, grant agreement notified, then payment request to be submitted after work.
Each status change generates an email notification, provided that the entered address is valid and that messages are not filtered as spam. Regularly checking the online space remains the most reliable method to not miss anything.
Mandatory preliminary interview for large-scale renovations
Large-scale renovation projects are subject to a preliminary interview with a France Rénov advisor before any file submission. This step conditions access to the application form in the online space.
The interview serves to validate the coherence of the project and to guide the applicant towards the right aid scheme. Without this validation, the submission form is not accessible for this type of work.
MaPrimeRénov payment timelines: what the feedback from 2026 shows
The grant agreement does not close the process. Once the work is completed, the payment request opens a new phase of waiting. Several sources indicate that payments for large-scale renovations exceed regulatory timelines in the first half of 2026.
Files of the “gesture by gesture” type (insulation, window replacement) seem to be processed more quickly, although consolidated data is lacking to confirm this trend on a large scale.
- Keep all invoices and completion certificates in a usable digital format (readable PDF, no blurry photos).
- Submit the payment request as soon as you receive the certificate, without delay, and check that the status changes to “payment request under review” in the France Rénov space.
The unified portal has simplified access to Anah aids on paper. The reality of 2026 shows a transition still in progress, between the obligation of FranceConnect+, counter closures, and variable payment timelines. Regularly consulting your personal space remains the most direct way to spot a blocked file before it becomes entrenched.
